Lead Branch Manager

Urban Camp Group · 📍 Kudus, Jawa Tengah · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 8.000.000 – Rp 17.000.000 per month
Urban Camp Group is seeking a dynamic and experienced Lead Branch Manager to join our team in Kudus, Jawa Tengah. This role offers an exciting opportunity to lead and manage a branch, driving operational excellence and contributing to the overall success of our organization. The ideal candidate will have a proven track record in branch management and a passion for delivering exceptional service to our customers.

📋 Tanggung Jawab Pekerjaan

Oversee day-to-day operations of the branch, ensuring smooth and efficient functioning.,Develop and implement strategies to improve branch performance and customer satisfaction.,Manage a team of staff, providing leadership, training, and development opportunities.,Ensure compliance with company policies, procedures, and regulations.,Monitor and analyze branch performance metrics, providing regular reports to senior management.,Build and maintain strong relationships with customers and stakeholders.,Identify and address customer complaints and concerns promptly and effectively.,Participate in company-wide initiatives and projects as required.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Management, or a related field.,Minimum of 5 years of experience in branch management or a similar role.,Proven track record of leading and managing teams effectively.,Strong knowledge of industry trends, market conditions, and customer needs.,Excellent communication, interpersonal, and leadership skills.,Proficiency in using Microsoft Office and other relevant software.,Ability to work well under pressure and meet tight deadlines.,Strong problem-solving and decision-making skills.

🛠️ Keahlian

Leadership and team managementOperational excellence and process improvementCustomer service and relationship managementPerformance analysis and reportingStrategic planning and executionCompliance and regulatory knowledge
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